Jhoom.

Delete your account

Last updated: 5 August 2026

There are two ways. Both delete the same things — pick whichever you can reach right now.

In the app (instant)

Open Jhoom → ProfilePrivacy & safetyDelete my account, and confirm. It takes effect immediately.

By email (if you no longer have the app)

Write to jhoom.support@gmail.com with the subject Delete my Jhoom account and include the login the app gave you (it looks like abc123xyz@… and is shown under Profile → Login & password).

If you cannot find your login, tell us the name and city on your profile and roughly when you signed up — we will find it and confirm before deleting anything. We answer within 7 days and complete deletion within 30 days of confirming.

Delete some of your data, and keep the account

You do not have to delete everything. Inside the app you can remove any single photo (Profile → Photos), rewrite or clear your bio, and change the answers shown on your card (Profile → My answers). Those take effect immediately.

For anything else — for example your message history, or every photo at once — write to jhoom.support@gmail.com with the subject Delete part of my Jhoom data, your login, and what you want removed. Same timing as above: we answer within 7 days and complete the deletion within 30 days of confirming. Your account, coins and VIP time stay as they are.

What gets deleted

What stays, and why

Messages you already sent remain in the other person’s conversation: we cannot edit someone else’s history, and records of reports are kept so that a decision about abuse survives the account that reported it. Nothing that stays is shown as yours anywhere in the app.